The server was unable to save the form at this time. Please try again in SharePoint 2013

In this article, I will explain How to solve the below issue

The server was unable to save the form at this time. Please try again.

the-server-was-unable-to-save-the-form-at-this-time-please-try-again1


Scenario

In SharePoint Server 2013, I can upload documents and can use windows explorer view just fine. but when I tried to create a new folder in a document library. I got the below error:

The server was unable to save the form at this time. Please try again.

This issue occurs for all users regardless their permissions, even the site collection administrator can’t create a new folder and got the same issue.


Cause

  1. In case All Users face this issue The server was unable to save the form at this time. Please try again.” :
    • SharePoint Search Host Controller service may need to restart to free up some memory space.
    • Anonymous Authentication was disabled in IIS.
    • minFreeMemoryPercentageToActivateService” attribute is not set in the serviceHostingEnvironment tag in Web.Config.
    • Some free add-on like download manager may raise this issue.
    • Maybe there is an issue in the SecurityTokenServiceApplication.
    • The farm is not updated with at least March 2013 PU / Service Pack 1.
  2.  In case a specific user face this issue “The server was unable to save the form at this time. Please try again.” :
    • If your list has unique permissions and a user/group has permissions only on that list and has limited or no access to the site level, then you run into this error.

Solution 

All users face “The server was unable to save the form at this time. Please try again”

Note: each step considers a solution, so you should check after every step if the problem has been solved or not, If it is not solved. go ahead to the next step.

Restart the SharePoint Search Host Controller service

As a temporary solution, restarting the SharePoint Search Host Controller to free up memory space may solve this issue,

  • Restart the SharePoint Search Host Controller in Services.msc.

SharePoint Search Host Controller

As a permanent solution, you may need to scale up the SharePoint Server memory if it required, you can check the memory consumption in Task Manager before taking this cost decision.


Enable Anonymous Authentication in IIS
  • Open IIS > Sites > Click on the SharePoint web application.
  • Click on Authentication > Click on Anonymous authentication.
  • From the right side, below actions > click Enabled.

enable-anonymous-authentication-iis


Restart IIS

As a quick solution, try to Reset IIS via CMD

  • Open Command Prompt as administrator.
  • Type IISReset /noforce.

The server was unable to save the form at this time. Please try again.


Set the minFreeMemoryPercentageToActivateService in web.config

For each SharePoint WFE, try to update the web config file of the SharePoint web application as the following:

  • Open IIS Manager on SharePoint server and do the following steps:
  • Right, Click on “Web Application” where you are getting an error.
  • Explore the Web Application.
  • Open Web.config file.
  • Search for serviceHostingEnvironment under system.serviceModel and modify the entry as follows, Save &  Close then Restart IIS.

<serviceHostingEnvironment aspNetCompatibilityEnabled="true" minFreeMemoryPercentageToActivateService="0"/>

serviceHostingEnvironment


Check the SecurityTokenServiceApplication state

the SecurityTokenServiceApplication may need to recycle, or its application pool identity needs to be updated.

The server was unable to save the form at this time. Please try again


Disable all the free add-on in your browser

Some free add-on like download manager may raise this issue, so try to disable or uninstall it from your browser.


Check the Farm Patch level

Try to check the latest CU that is already installed on your farm, and make sure that your farm at least has been updated to March 2013 PU or Service Pack 1.

Check, find farm patch level / latest cumulative update that has been installed on SharePoint farm


Specific users face “The server was unable to save the form at this time. Please try again”

In some cases, you may get the same error for a specific user who have a

  • “Limited access” permission on the site level and
  • “Contribute” permission for a specific list.

In this case, when the user tried to add or modify an item in the list by clicking ‘add new item’, he got the “The server was unable to save the form at this time. Please try again“, the-server-was-unable-to-save-the-form-at-this-time-please-try-againIn this case, the issue is related to the user permission, could be the user doesn’t have access to the site, but he has access to the library, and this can be resolved by either

  • Giving that user/group at least read access to the site level.
  • Also, you can create a new permission level which is same as limited access but with the additional permission of

Use Remote Interfaces  –  Use SOAP, Web DAV, the Client Object Model or SharePoint Designer interfaces to access the Web site.

Use Remote Interface Permission set


Applies To
  • SharePoint 2016.
  • SharePoint 2016.
Conclusion

In this article, I have tried to solve this issue “The server was unable to save the form at this time. Please try again.

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