We can’t do that for you because the file is no longer checked out or has been deleted in SharePoint Designer

In this article, I will solve the below issue in SharePoint Designer

We can’t do that for you because the file is no longer checked out or has been deleted


Scenario

In SharePoint Designer, When I tried to “Check In” a file inside, I got the below error:

We can’t do that for you because the file is no longer checked out or has been deleted

We can't do that for you because the file is no longer checked out or has been deleted

I already have tried to

  • Close Share Point Designer and restart it again,
  • Close SPD then clear cache from the following folder:
    • %USERPROFILE%\AppData\Local\Microsoft\WebsiteCache
    • %USERPROFILE%\AppData\Roaming\Microsoft\Web Server Extensions\Cache

Unfortunately, the “We can’t do that for you because the file is no longer checked out or has been deleted” still persists.


Cause

This problem might occur in case, the file title contains disallowed characters like “/” as shown below:
The file title contains disallowed characters in SharePoint Designer


Solution

  • Right-click on the affected file >  Select “Edit file in advanced mode“.

Edit file in advanced mode in SharePoint Designer

  • Right-click again on the affected file > Select “properties“.

Open File Properties In SharePoint Designer

  • The properties page should be shown.

The file title contains disallowed characters in SharePoint Designer

  • Remove URL > Change the title to an appropriate name by avoiding using the disallowed characters.

master-page-properties-change-title-SharePoint-designer

The file should be now checked in properly.


Applies To
  • SharePoint 2016.
  • SharePoint 2013.
  • SharePoint 2010.
  • SharePoint Designer 2013.
  • SharePoint Designer 2010.
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