New web application button was grayed out within Central Administration in SharePoint

I tried to create a new web application via Central Administration > application management > New Web application. but unfortunately, the New button was disabled as shown below:

Ribbon is disabled

Cause:

This issue usually occurs because the current user didn’t have a sufficient privilege to create a new web application.

Solution:

Try to run Central Administration as administrator as shown below.

Run CA as Adminstrator

If the issue still persists, you should ensure that

  • The user should be a member in farm administrator group and local administrator group on the server.
  • The central administration URL should be added within local intranet zone by following the mentioned steps below:
    • Open IE > Navigate to Central Admin > Go to tools menu > Internet Optionstools-internet options
    • Security Tab > Local Intranet > Click on sites button > Check automatically detect intranet network > Click Advanced button > Click Add button > Close.Local Intranet
  • Try to restart IE again,The new button should be now enabled.

Ribbon is enabled

If the issue still persists, you should use the Setup user administrator account that has been used to set up SharePoint.

Enjoy 🙂

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2 thoughts on “New web application button was grayed out within Central Administration in SharePoint

    1. Add your site to compatibility view and intranet local sites or try to run as a diff user and login as farm account else you don’t have sufficient privilege with your login user so tell SharePoint admin to add you in farm admin group in CA

      Like

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