New web application button was grayed out within Central Administration in SharePoint

In this hint, I will solve the below SharePoint issue

New web application button disabled in SharePoint Central Administration


Scenario

I tried to create a new SharePoint web application via Central Administration.

  • Application management > New Web application.

But unfortunately, the New SharePoint web application button is disabled as shown below:

New SharePoint web application button is disabled


Cause:

The “New SharePoint web application button is disabled” issue usually occurs in case, the current user didn’t have a sufficient privilege to create a new web application.


Solution

Enable New SharePoint web application button in Central Administration

  • Make sure that the current login account is
    • SharePoint Farm account.
    • Or a member of SharePoint Farm Administrator group.
  • Try to run Central Administration as administrator as shown below.

Run Central Administration as Administrator

If the issue still persists, you should ensure that

  • The user should be a member in farm administrator group and local administrator group on the server.
  • The central administration URL should be added within local intranet zone by following the mentioned steps below:
    • Open IE > Navigate to Central Admin > Go to tools menu > Internet Optionstools-internet options
    • Security Tab > Local Intranet > Click on sites button > Check automatically detect intranet network > Click Advanced button > Click Add button > Close.Local Intranet in Internet Explorer
  • Try to restart IE again,The new button should be enabled.

Enable New SharePoint web application button in Central Administration

Note: If the issue still persists, you should use the Setup user administrator account that has been used to set up SharePoint.


APPLIES TO
  • SharePoint 2016
  • SharePoint 2013.
  • SharePoint 2010.
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3 thoughts on “New web application button was grayed out within Central Administration in SharePoint

    1. Add your site to compatibility view and intranet local sites or try to run as a diff user and login as farm account else you don’t have sufficient privilege with your login user so tell SharePoint admin to add you in farm admin group in CA

      Like

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