Continue prerequisiteInstaller.exe after server restart. During installing SharePoint Server Prerequisites using ISO image

When I tried to install SharePoint Server 2013 prerequisites using ISO image where the server need to restart to complete the installation process, and after the restart operation has been completed, I got the following error.

I:\prerequisiteInstaller.exe
The system cannot find the drive specified.

continue install but the system can not find the drive

Cause:

This error usually occurs because of restarting the server will result in ejecting any mounted ISO file. Thence, the system cannot find the drive specified.

Solution:

  • Click on OK within the error message. Hence, the Command Prompt will disappear.
  • Go back to mount the SharePoint media (ISO image).
  • Don’t try to run “prerequisiteInstaller.exe” again, to avoid restarting the installation from scratch.
  • Run CMD as administrator.

Run CMD As Administrator

  • Navigate to the drive that ISO image was mounted. (In my scenario it’s I:\ )
  • Type “pre” then press tab to autocomplete the file name > Press space > Type /continue as shown below:

I:\>prerequisiteInstaller.exe /continue

constinue install manually

  • The “prerequisiteInstaller.exe” should be now started from the last point after server restart.

wizard will continue

  • The Preparation tool should be now completed successfully.

prepration tool complete successfully.png

Enjoy 🙂

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2 thoughts on “Continue prerequisiteInstaller.exe after server restart. During installing SharePoint Server Prerequisites using ISO image

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