In this article, I will show How to

Continue SharePoint Prerequisite Installer after server restart.

---

Scenario

During installing the SharePoint Server 2013 prerequisites using ISO image, the SharePoint Server asked to restart to complete the installation process, and after the restart has been completed, I got the below error.

I:\prerequisiteInstaller.exe
The system cannot find the drive specified.

Cause:

This error usually occurs because of restarting the server will leads to eject any mounted ISO file. Thence, the system cannot find the drive specified.

---

Solution:

• Click on OK within the error message. Hence, the Command Prompt will disappear.
• Go back to mount the SharePoint media (ISO image).
• Don’t try to run “prerequisiteInstaller.exe” again, to avoid restarting the installation from scratch.
• Run CMD as administrator.

• Navigate to the drive that ISO image was mounted. (In my scenario it’s I:\ )
• Type “pre” then press tab to autocomplete the filename > Press space > Type /continue as shown below:

I:\>prerequisiteInstaller.exe /continue

• The “prerequisiteInstaller.exe” should be now started from the last point after server restart.

• The Preparation tool should be now completed successfully.

Note: Next time, to avoid this issue, it’s preferred t copy the ISO Image contents to a Physical drive in SharePoint Hard disk. In this case, the system can find the drive specified.

---

Applies To

• SharePoint 2016.
• SharePoint 2013.
• SharePoint 2010.