Continue prerequisiteInstaller.exe after server restart

In this article, I will show How to

Continue SharePoint Prerequisite Installer after server restart.


Scenario

During installing the SharePoint Server 2013 prerequisites using ISO image, the SharePoint Server asked to restart to complete the installation process, and after the restart has been completed, I got the below error.

I:\prerequisiteInstaller.exe
The system cannot find the drive specified.

Error Continue SharePoint prerequisite Installer after server restart

Cause:

This error usually occurs because of restarting the server will leads to eject any mounted ISO file. Thence, the system cannot find the drive specified.


Solution:

  • Click on OK within the error message. Hence, the Command Prompt will disappear.
  • Go back to mount the SharePoint media (ISO image).
  • Don’t try to run “prerequisiteInstaller.exe” again, to avoid restarting the installation from scratch.
  • Run CMD as administrator.

Open CMD as Administrator

  • Navigate to the drive that ISO image was mounted. (In my scenario it’s I:\ )
  • Type “pre” then press tab to autocomplete the filename > Press space > Type /continue as shown below:

I:\>prerequisiteInstaller.exe /continue

prerequisiteInstaller.exe The system cannot find the drive specified.

  • The “prerequisiteInstaller.exe” should be now started from the last point after server restart.

continue prerequisiteInstaller.exe

  • The Preparation tool should be now completed successfully.

Continue SharePoint Prerequisite Installer

Note: Next time, to avoid this issue, it’s preferred t copy the ISO Image contents to a Physical drive in SharePoint Hard disk. In this case, the system can find the drive specified.


Applies To
  • SharePoint 2016.
  • SharePoint 2013.
  • SharePoint 2010.
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