In this article, I will solve the below SharePoint issue

Distributed Cache Service does not support this operation from Central Administration. Please use Sharepoint Powershell commandlets.

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Scenario

When I tried to change the distributed cache service account via Central Administration, by following:

• Go to Central Administration > Security > Configure Service Accounts.

• On the Service Accounts page > Select Windows Service –   Distributed Cache.

• In the “Select an account” list > Choose an appropriate account for this component > OK.  I got the following error

Distributed Cache Service does not support this operation from Central Administration. Please use Sharepoint Powershell commandlets

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Cause

The Distributed Cache Service Account must be changed using PowerShell, you can’t change it from Central Administration.

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Solution

How to change the Distributed Cache Service account In SharePoint using SharePoint PowerShell Cmdlets

• Run SharePoint Management Shell as Administrator.

• Run the following cmdlets one by one (don’t forget to update <domain\user> with your service account)

$farm = Get-SPFarm
$cacheService = $farm.Services | where {$_.Name -eq "AppFabricCachingService"}
$accnt = Get-SPManagedAccount -Identity 
$cacheService.ProcessIdentity.CurrentIdentityType = "SpecificUser"
$cacheService.ProcessIdentity.ManagedAccount = $accnt
$cacheService.ProcessIdentity.Update()
$cacheService.ProcessIdentity.Deploy()

• Go back to Central Administration > Security > Configure Service Accounts.

• On the Service Accounts page > Select Windows Service –   Distributed Cache > Ensure that the service account has been updated successfully.

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Applies To

• SharePoint 2016.
• SharePoint 2013.

See Also

Accounts used by application pools or service, identities are in the local machine Administrators group.